LiveKit Voice Agents
Real-Time AI Voice Agent Platform
A real-time AI voice agent platform built on LiveKit that handles natural, low-latency phone and in-app conversations — answering, routing, and resolving calls without scripts.
- LiveKit
- Python
- WebRTC
- OpenAI
- Deepgram
- Twilio
- Redis
- Kubernetes
Key features
Streaming speech-to-text and TTS for natural turn-taking.
Callers can interrupt naturally, like a real conversation.
Agents act on live systems — bookings, lookups, updates.
Seamless escalation to human agents with full context.
Real-time support across multiple languages.
Transcripts, sentiment, and outcome tracking per call.
Traditional IVR and chatbot voice systems feel robotic and frustrate callers with rigid menus and high latency.
We orchestrated streaming STT, LLM reasoning, and TTS over LiveKit's real-time infrastructure to deliver genuinely conversational voice agents.
Callers resolve more issues without a human, and containment rates rose sharply while satisfaction held steady.
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